Open the Control Panel (find it by searching “Control Panel” in the Start menu).
If your hard drive has FAT32 formatting, talk with your PC manufacturer for the best way to fix the issue. If you have another hard drive, check to see if it is formatted differently. It will give you the partition size, plus the format-for example (C:) XXGBNTFS or FAT32.
Click the Start button on the Windows Taskbar.
To find out how your drives are formatted, use these steps: Some hard drives have FAT32 formatting, which can have issues with files larger than 4 GB. If you’re on PC and you start having trouble when your download reaches 4 GB, you may have a problem with your hard drive formatting. Problems when the download gets stuck at 4 GB Still having issues when downloading or installing? Keep reading on. We've done this to prevent potential corruption of data when you download, so downloading should be much more reliable. That means that instead of having to manually turn it on to troubleshoot, all of your games will automatically download in safe mode. Safe mode downloading is now a permanent feature in Origin. Try these troubleshooting steps to get your Origin games up and running so you can get back to play. Sometimes downloads and installations get stopped or stuck, or your installed games won’t load.
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